Политика доставки

Delivery Policy

Thank you for shopping with Elegantwom! Please read our delivery policy carefully.

📦 Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

🚚 Shipping Methods & Estimated Delivery Times

Destination Shipping Method Estimated Delivery Time
United Kingdom Standard Shipping 7–15 business days
Europe Standard Shipping 7–15 business days
United States & Canada Standard Shipping 7–10 business days
Australia & New Zealand Standard Shipping 7–15 business days
Rest of World Standard Shipping 15–30 business days

💰 Shipping Costs

Shipping costs are calculated at checkout based on your location and order weight. We occasionally offer free shipping promotions — keep an eye on our website for updates!

📍 Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package online.

⚠️ Customs & Import Duties

International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in our prices or shipping fees.

❓ Delayed or Lost Packages

If your package has not arrived within the estimated delivery time, please contact us at celiawang00@gmail.com or via WhatsApp at +86 136 3145 0946 and we will do our best to assist you.